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Insane India :: Insanities from our land…

June 1, 2005

Beware of Indiamart Web Promotion offers

Filed under: — Sushubh @ 02:09 pm

This is an original mail from an actual client of the IndiaMart company!

ATTENTION: ALL MEMBERS OF INDIAMART.

Dear Sirs,

We take this opportunity to bring to your kind notice the fraudulent business practice by India’s premier web design and promotion company INDIAMART INTERMESH LTD” through whom you have also developed and promoted a site like us.

We have been cheated by them in the design and promotion of an online trading site by them in the name of Pacificaa India International at a cost Rs. 1,22,500/-. They secured the order from us by saying that they will promote our website in all 250 major search engines of the world with top position. It took them more than one and a half years to design the site and they took the money by just promoting it in just five search engines whereas their executives while negotiating the order say it will be more than 250 search engines. We have been asking them from time and again for the details of the search engines where they have promoted our site but they provided us the names of five search engines only after one and a half years of hosting the site.

As you are aware that any contract for any work stands completed when the contractor satisfies his client that the work has been done as per the contract. Here, India mart, Instead of providing the list of search engines for us to verify if the promotion has been done in all the 250 search Engines as committed by them, they started demanding a renewal fee of Rs. 28,000 without caring our right to know the details of the Design and promotion of the site for which we have paid them huge amount. We wonder how they can demand the renewal fees when the Design and promotion of the site itself is incomplete. When we categorically told them that they are not providing us the details of promotion because they have not done it except in the five search engines, they suddenly deactivated our site causing us heavy monetary damage by way of investments and infrastructure we made for the online trading on the basis of the said online trading site, designed and deactivated by them including the huge amount paid to them.

We know, like us, many aspiring new and existing business people are being cheated by India mart by claiming themselves as India%12s Top web promoters and offering top ten positions in major search engines. They know that many people do not go for verifying if their site is promoted as committed by them.

We hope you will also check up your website designed by them to see if they have really done the promotion as committed to you while taking the order for designing.

As you know “Top position in 250 Search Engines” means hundreds of people visit the site and there will be an assured business. If you are not getting this it means they have not promoted your site as told at the time of taking the contract for designing and promoting your site.

We should united fight against this fraudulent business practice by raising this issue before the National Consumer Disputes Redressed Commission and also make representations before the Ministry of Information and Technology which is inviting suggestions for amending the IT regulations in the country.

Looking forward for your co-operation,

With best regards,

D. Venu Gopalan
Pacific India International
2151/3D, New Patel Nagar,
Opp. Shadipur Depot,
New Delhi 110 008.
Phone: 25706762 & 25891045

Here is my own personal opinion on the topic which I posted quite sometime ago…

IndiaMart is Evil

I have heard a lot about IndiaMart. I heard they do good work for you. They bring in good business for their clients. They charge pretty decent amount of money for a complete package of web design, development, optimization, and marketing. And surprisingly they get their clients genuine queries within weeks of the website going online.

This is not exactly a surprise. They are online since I believe 7 years, which is a lot considering Indian market. They are top for almost every Indian business related query on Google. So, it’s pretty expected that any export query from a foreign business client finds them to be a good option. So they have clients ready for almost any possible business line. This is where they hit individual search engine optimization people (like me and many other developers I know) very hard. They take all the top spots, leaving little for us.

It is not that they do great work with your site! I have a friend who got them to do his website. The website looked decent. But only on Internet Explorer! The site broke on alternative browsers. He got that fixed. No big deal. But after 6 months, I am yet to see his site do any good. All the incoming links he got are from me! His site does not even come tops on Google for his own firm name. Instead we get a generalized IndiaMart page. Here comes the brilliant logic of IndiaMart and every other business trading site. They make sites for you, but promote you on their sites. So, you pay them, give them traffic and advertisement from your site and get business queries in return. Impressive but awful considering they are not promoting you on the web. You get business as long as you pay them to be on their sites. But your site is nowhere in the picture. This is where individual web developers excel. They cannot generate business for you, but they make sure you are visible if someone searches for you or your related business. Not so delightful in short term but good for long term. You retain your identity on the web, get business directly. But there is always a risk in falling for fake business clients, or even worse no clients.

This makes our job to impress a client about our work over IndiaMart’s a lot harder.

16 Comments »

  1. Whatever has been mentioned herein seems to be absurd; Becoz, as a small businessman, I have generated good enquiries from the Indiamart Platform. I think it is very wrong to generalize your personal experience and make it universal for all IndiaMART clients.

    Comment by X — July 22, 2005 @ 06:47 am

  2. Sir
    Our company too have probelms with indiamart as they charge huge amount for each and every time and very much keen to make collect the payment and work suffers

    so beware before make a deal

    ritu
    south extn part 2
    new delhi

    Comment by Ritu — September 26, 2005 @ 01:28 am

  3. Well well well !

    This is true that IndiaMart is doing good in terms of making best use of Internet by bringing business to their customer. I strongly say that sometimes they promise more than they acually can deliver. Internet promotion is not a proven forula that you will get 100% of that you have been promised of. But yes ! There must be some practical methodology, where IndiaMart should analyse and draf a real analysis of return on investment.

    Taking to these management funda, Indian companies could grow like anyting but only case here with Internet companies is that they do not put the money in Research and development so that there be some proven statstices to the customer, specially when you charge hign and make hyperbolic promises.

    so my suggestion is that be a company that earns more and more respects by making practical sales promise.

    God Bless you ….

    Mukul Gupta

    Comment by Mukul — September 29, 2005 @ 07:14 pm

  4. SO I dont understand where the problem is, you get business from someone who has been working from a long time…..and you are paying them for the time and efforts they have put to grow the netowrk on internet,

    Rajmal Sangal

    Comment by raj — September 29, 2005 @ 07:32 pm

  5. India Mart makes claims while approaching you for an order that they will promote your site in more than 250 search engines but in reality they do little promotion unless you chase them. Their main advantage is that most of their clients do not check if their site is promoted in all search engines committed by them. Lot of people aspiring for doing business with the help of internet e-commerce ends up in closing down their project after invesing lot of money. People should come out against such cyber crimes as it is a National Wage if people has to end up in closing down their projects. They should not be allowed to wash away their hands like this.

    Comment by Sujesh — October 31, 2005 @ 12:10 pm

  6. Hi all,
    Well i too have almost similar problem. I have given a wenbsite design development & Promotion conract to IndiaMart & they charged a lot to complete the task on time but what i get is tooooooo boring site & it has nothing to do with promotion. I just wanna aware you all that never goto the bloody IndiaMart coz they will loot you.
    I think any Delhi based freelancer can do your task much eaily & at cheap rates in compaision to IniaMart…
    So to gain business at very less investment NEVER GOTO INDIAMART..try any freelancer or a small company…………..

    Comment by Manoj Singh — December 17, 2005 @ 04:59 am

  7. Dear Customers,

    indiamart reveals all buyers inquiry of his clients. Because indiamarts received all his clients inquiry through CC: email from clients website.

    After received inquiries from clients, indiamart share inquiries between its other clients.

    We are a old customer, Now We are in our own domain. I have suggeste start your business on your personal domain its increased your brands and offcouse you get direct inquiry on your inbox.

    Comment by Ramesh Patel — March 24, 2006 @ 05:29 am

  8. indiamart may be a good portal but they need to tell the customer the true store about Search engines. also by giving false promises to companies lile they will have there site on top pages of google, yahoo etc. they create a dreamland situation for the customer. being in this business for years doesnt mean they will take the cusomter for a ride, as market leaders there responsiblity is to educate the customer not fool him!
    i am an independent developer and honesstly i dont whether to laugh or cry wheni hear from my prospective customer” INDIAMART HAS GUARENTEED US TOP RANKS ON GOOGLE AND YAHOO IN 1 WEEK, WHAT DO YOU GUARENTEE !!!”

    Comment by ramnik — April 27, 2006 @ 02:31 pm

  9. I glad that I am not only one peson suffering from Indiamart, I am happy that many other s are suffering, and posting there suffering on the site, I suggest you to put your complaints on registeryourcomplaints.com, we will try to make this a website for every Indian to every Indian for filing this type of complaints.

    After the bad experience from Indian mart i goes to Big Bang Microsystems, who charge just Rs. 1000/- as advance and charge another 29000/- per year only when they fulfill the said target which is usually 3 keywords on first page of google, msn and yahoo. They have done it very well for me. I am fully satisfied their work. Plus they have the policy that they will not take more than two clients in the same category that’s help them to avoid comptition within their clients, that’s what Indiamart is not able to do, they optimize the client more that gives them more rate. If yu want to get the services I will give you the name of the person and its contact no.

    My site is apexelevators.com
    you can check my site with keywords like otis lifts, kone, elevators etc. on google, msn and yahoo.

    The name is Gajendra Gupta
    (M):- 9810971539, 9213890700
    email:-contact@bigbangms.com
    I hope that we all make these company pay for money that they charge from us as fraud.

    Comment by Arun Aggarwal — June 28, 2006 @ 01:36 pm

  10. Hi all .

    i am in the process of launching my e-commerce website and I have recd bids from indiamart which is similar to the ones you have mentioned . I am not too aware of the quality of their services. If any of you would have time to give me a brief feedback as to what they offer and what price I would greatly appreciate it . Please mail me on mahajansaurabh@hotmail.com

    Comment by saurabh — August 20, 2006 @ 10:04 pm

  11. Trust me this company is sickest i have ever seen, no real expeience of online media ..they make you fools

    Comment by Amit Kuamr — September 27, 2006 @ 01:36 pm

  12. They cheated us also. Promised so many things, but offered not as they promised. The representative for the same city also changes very regularly and the new guy is not aware about the promises We lost lot of rupees

    Comment by Suresh Nair — July 11, 2007 @ 04:53 pm

  13. We are also not positive about Indiamart.

    Comment by Litty Jacob — July 11, 2007 @ 04:55 pm

  14. beware of indiamart, they cheat everyone by making fake promises.Plz dont give any deal to them.

    Comment by rajesh — August 21, 2007 @ 05:43 am

  15. Hi,

    I am a small exporter of Sports Goods from Merrut. I have been using Indiamart for over four years now and quite satisfied with them. Yes, they are expensive but I have got good results so far. I had no idea about internet and how the the business is done on internet. Indiamart helped me in connecting with international buyers and now I have good clientle of international buyers. Thanks to Indiamart.

    Comment by Varun Tyagi — December 11, 2007 @ 05:42 am

  16. i m working at indiamart please mail me at seema@indiamart.com

    Comment by seema — January 3, 2008 @ 02:33 pm

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